No return or exchange or refund, all sales are final.
We charge a base shipping fee at checkout, the amount is an estimation only and it's not final. The shipping fee may be revised depending on the beauty supplies in order, it may increase when there are heavy or oversized salon supplies and bulk SPA products in the order. We will contact you if there are any changes to the final amount of your order.
We usually process the order within the next business day. We cannot guarantee any specific processing time, and processing times may vary in the event of natural disaster, inclement weather, or peak periods.
Due to health and safety concerns, we do not accept returns, refunds, or exchanges for any order unless there is a manufacturer defect.
The shipping usually takes 2-5 business days for major cities like Halifax, Montreal, Ottawa, Calgary, and Vancouver.
Urban cities and smaller towns like Ucluelet, Mahone Bay, and Niagara may take up to 7 business days.
We have delivery options for Toronto, Mississauga, Oakville, Burlington, and other nearby GTA cities.
We do not ship to P.O. Boxes.
PLEASE NOTE: We aim to make our product pictures as accurate as possible to the actual product color. Due to different monitor settings and electronic devices, colors may differ slightly.